Here's what restaurants, distributors and supermarkets, and hotels and institutions are saying about the top-notch produce and customer service available from Primo:

Restaurants

Jason Gerlach, Managing Partner
Ruby Tuesday's, Phillipsburg, N.J.
"We get anything and everything from them. We switched to them because we weren't particularly pleased with the service we were getting with our previous produce company. A couple of our managers were familiar (with Primo) and had dealt with them, and now we have been working with Primo for well over a year. It's a very well-run company and they're good for me. I like the seven-day delivery and their willingness to help out in a bind. I'm happy with their salesmen, and their delivery people are good."

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Distributors and Supermarkets

Jim Oravec, Sales Manager
B&M Provisions
"One day from the next, they're here bright and early so that we're ready to go for that day. We're doing a lot of business with them because they always take care of us and they are good people to work with. We get almost everything from them, such as our lettuce, tomatoes, potatoes and corn. We know that if we ever have any problems, we just call them because they stand behind their work."

Todd Harder, Produce Manager
ShopRite, Whitehall, Pa.
"Primo provides us with a variety of everything, from local corn to California or Florida strawberries, whatever I'm in short supply of. They come here five days a week, and their consistency and quality is very good. They just built a brand-new warehouse, and their facility is the most modern in the Lehigh Valley."

"Their service is unbelievable. I can call them right now to come out with an order, and they would be here in 3-4 hours. They even would make a second delivery run on a Saturday, and that's something most companies don't do. They back up their products, too, so if the product doesn't meet customer standards, they'll pick it up and reship a new product the same day."

Earl Derstine, Owner
Derstine's Inc.
"They're customer oriented. George and Don are very professional gentlemen who aim to please and serve customers. They trust us and we trust them, and they treat us with the utmost respect. These guys produce — when they say they will do something, they do it."

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Hotels and Institutions

Dave Trevelino, Head Chef
Radnor Valley Country Club
"I've been working with Primo for about a year, and the service and the way they get me all kinds of odd products have expanded since I started with them. We get a variety of items from them such as melons and tomatoes, but we also get unusual items such as fiddlehead ferns, yellow-wax beans and golden raspberries, and they've been able to get just about anything we need. If they can't get something to you right away, they make sure they can somehow.

"Their prices are less expensive, and their quality has been far superior than anything I've seen in a while. In a nutshell, they're just an honest company with a high integrity of getting things right."

Mike Laco, Executive Chef
Holiday Inn at the Gateway Conference Center
"I've worked with them about eight years myself. There are a lot of unique things we use here that they pick up for us, such as zucchini flowers and pattypans. I just tell them what I'm looking for and they'll try their best to pick it up for me. We used to order through three other (produce) companies, but now we use Primo almost exclusively as our primary supplier. The delivery people are great, and the prices are competitive."

Melanie Counterman, Director of Dining Services
Kirkland Village
"We have used Primo since me moved into the area 8 years ago. Before then, I had dealt with them when I was over at Westminster Village. I think they have been fair with his pricing and I've always felt they were giving me the best price they could, and that is why I've stayed with them this long. Primo has been very helpful and accommodating. When we have needed emergency service, they've always helped us out, and their truck drivers have always been pleasant."

J.C. Conover, Executive Chef
The Hilton, Allentown, Pa.
"I've known the owners for about 15 years. They are good people, and they take good care of their customers. I've been over to the plant and it's set up very well; it's very clean and organized. You can tell that they take pride in themselves and their products, and I'm very impressed with that."

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